Appointments & Reminders
The APProved Google Calendar is the official schedule. The Front Desk reminders below are internal prompts. They do not automatically send an email or text to a client.
Consultation checklist
- Confirm the client's date, time, and time zone.
- Create the event in the APProved Google Calendar.
- Add Google Meet or telephone details and invite the client by email.
- Record the next action in the client's Front Desk file.
- Add an internal reminder below. Send text reminders only when the client has agreed to receive texts.
Upcoming internal reminders
Call Script
Open or start a client file first, then use these buttons to jump to the matching tab as you move through the call.
1. Answer the Call
"Thank you for calling APProved Digital Works, this is [your name] — how can I help you today?"
Get their name, best phone number, and email early. Warm, unhurried, glad-you-called.
2. Let Them Talk First
"Tell me a little about what you're looking to build, or what's not working with what you have right now."
Don't interrupt. Listen for the real problem behind the request before asking anything else.
3. Get the Full Picture
"Do you already have a website or system in place, or starting from zero?" · "What's your timeline looking like?" · "Do you have a rough budget in mind — even a ballpark helps us guide you right."
4. Who We Are
"APProved Digital Works builds more than the front door. We connect websites, intake, scheduling, follow-up, records, and practical digital tools around the way your organization actually works. We explain the scope, costs, ownership, and support clearly before work begins."
Say this with confidence, not a sales pitch. It's just true.
5. Set the Next Step
"Here's what happens next — I'm going to [send you a quick form / schedule a follow-up call / put a quote together] and get back to you by [date]."
Always give a specific next action and a specific date. Never leave it vague.
6. If They're Ready Now
"If you'd like to get started today, I can walk you through pricing and our agreement right now, and we can get you on the calendar."
7. Close the Call
"Thank you so much for calling APProved Digital Works — we're excited about the possibility of working together. Have a great day!"
Calculator
Price Quote Guide
Built from researched market data (US + international). This is a starting point — John and Christina always set the final number.